Resources are limited, more so each and everyday.Yet,we have many challenges as we seek to deliver services for people who have more complexing needs than ever before. We are finding less energy and creativity within our ranks to solve problems, and create new models for service that provide the security that family members seek for their sons and daughters, sisters and brothers and for all our neighbors.
Where does the creativity and problem solving abiltiy come from if not from within? Well,I think we need to change at least two methods of standard operation. First we need to rethink how we hire people and who we hire. We often fill postions based on a vacancy that has had the same job function year after year. So we must assess the tasks needed to be done and ask ourselves as leaders and managers, what is the best way to address this need, and with whom? We need to think about what talent people have, more so than their formalized qualifications or lack there of. Think about how someone with a seemingly disqualifying background for social services, may have other experience that can meet a person's needs in a different manner. Currently I am looking to hire people with artistic creativity in music, theater, fine art, performance, comedy etc. and then look at how they can meet the needs of those we serve in a different, non-traditional way. The historic old same as we always have done it approach is fastly fading. So rethink hiring, hire creative people willing to learn and not afraid to make mistakes and I believe new doors will open. Lack of social servies experience and knowledge can be an assest and freshen our view of things as well.
Second, develop internal R & D groups that focus on innovation which may help all staff benchmark with external best practices that can be brought home. We need to innovate,not wring our hands with worry and stress about a system that is indeed grossly underfunded and lacks vision, but still wants to do it all the same way, going on thirty plus years.
Create and Create Change for the good of those se serve.
JBG
